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Customer Convenience - Make Their Lives a Little Easier

Today’s customers are exceptionally responsive to added convenience. It seems that some customers......


Winterizing - Make it Through the Off Season

As you read this column, we are entering yet another fall season. For many detailers across the......


Carpet Cleaning - A Hot-Water Extractor Is Essential

One of the larger surface areas to clean on the interior of a vehicle is the carpeting. Now, when I......


Shop Layout - Affects Performance and Perception

The efficiency of a detail operation can be directly affected by the way the detail shop is laid......


Paper Work - Bookkeeping and Accounting

Congratulations! Your detail operation is up and running and you have customers. So now that your......


Coatings - Unraveling the Mystery, Part I

The automotive detailing world is seemingly in its “second round” of buzz about ceramic coatings.......


Vinyl and Plastic Panels - The Simplified Cleaning Process: Spray, Scrub, Wipe

One of the materials we must deal with during an interior detail is the plastic and vinyl panels.......